Digital Marketing · Google Maps

Get found on Google Maps in Vientiane and across Laos

When someone nearby searches for a restaurant, hotel, clinic or supplier, Google shows a map first. Your Google Business Profile decides whether they call you or a competitor.

The problem

Small profile gaps cost real visits

01Unclaimed or incomplete profiles

Missing categories, services and photos make your listing easy to skip.

02Wrong or inconsistent details

Old opening hours and different phone numbers across the web send customers elsewhere.

03No review routine

Without a simple way to ask for reviews, new customers have little to go on.

Our approach

A complete, accurate and active profile

We claim and verify your profile, complete every field, align your name, address and phone across the web, add photos and posts, set up a review routine and track calls and direction requests.

What’s included

  • Profile setup and verification support
  • Category and service selection
  • Photos and posts plan
  • Name, address and phone consistency check
  • Review request process
  • Monthly insights report

Google Business Profile setup and optimisation is included in every digital marketing package.

How it works

From unclaimed to fully active

  1. Step 1

    Claim

    Verify ownership of your profile.

  2. Step 2

    Complete

    Every field, category and service.

  3. Step 3

    Align

    Consistent details across the web.

  4. Step 4

    Engage

    Posts, photos and a review routine.

  5. Step 5

    Track

    Calls, directions and website visits.

How local results work

What decides who appears on Google Maps

Google says local results are based mainly on three things: relevance (how well your profile matches the search), distance (how close you are to the person searching) and prominence (how well known and well reviewed your business is).

You cannot change your distance from a customer, but you can make your profile more relevant and more prominent. That is what local SEO work focuses on.

  • Relevance: the right primary category, complete services, accurate description, photos and regular posts
  • Prominence: a steady flow of genuine reviews, replies to every review, and consistent business details across the web
  • Trust signals: correct opening hours, phone number and location, so customers who visit or call are not disappointed

Reviews and citations

Reviews, citations and your website

Reviews

We set up a simple routine for asking satisfied customers for a review, for example a short link or QR code, and show you how to reply to every review, positive or negative. We never write or buy reviews.

Citations

Your business name, address and phone number should be the same on your website, Facebook page, directories and maps. Inconsistent details confuse both customers and Google.

Local signals on your website

Your website should show your address, a map link and the areas you serve, and link to your Google Business Profile. If you have more than one location, each location deserves its own useful page. We do not create copied "city pages" for places you do not serve.

Want to check your own profile first? Use our Google Business Profile checklist for Vientiane businesses.

FAQ

Local SEO questions

My business has no street address. Can I still appear on Google Maps?
Yes. Google Business Profile can use a Plus Code or a service area, which works well where street addresses are incomplete. We set this up for you.
How do reviews work?
Customers leave reviews on your Google profile. We set up a simple routine for asking happy customers, and show you how to reply to every review.
Do I need a website?
A profile works without one, but a website gives Google and customers more reasons to trust you. Many businesses start with the profile and add a website later.

Related services

Often combined with Local SEO

What happens next

  1. Tell us about your business (about 2 minutes)
  2. We review your website, Google presence, social media and tools
  3. You receive your Digital Health Check within 24 hours, Monday–Friday