Business Technology · CRM

CRM software for businesses in Laos

When customer details live in phones, chats and notebooks, leads get lost. A CRM keeps contacts, deals and follow-ups in one place.

A team reviewing customer information together

Our approach

From scattered contacts to one pipeline

Step 1

Map

Your sales process, step by step.

Step 2

Configure

Pipelines, stages and fields.

Step 3

Import

Your existing contacts and deals.

Step 4

Connect

Website forms feed the CRM.

Step 5

Train

Your team, with a follow-up review.

Platform

Sabaido, from EDS

Sabaido is a simple CRM and business management platform for small and growing businesses in Laos: customers, sales, quotations, invoices and projects in one place, with support in Lao, Thai and English. It can capture enquiries from your website directly.

Is it time?

Signs your business needs a CRM

A spreadsheet works for a while. These are the usual signs that it has stopped working:

  • Enquiries arrive by Facebook, WhatsApp, phone and email, with no single list
  • Staff keep customer details on their own phones
  • Nobody can say how many leads are open, or who is following them up
  • Quotations are sent and then forgotten
  • Customer history leaves when a salesperson leaves

Choosing a system

What to look for in CRM software in Laos

The best CRM is the one your team will use every day. Before you choose, check these points:

  • It works well on a phone, because much selling happens away from a desk
  • It is available in the languages your team works in
  • Quotations and invoices suit how you sell
  • It can collect enquiries from your website automatically
  • Local support is available when something goes wrong
  • You can export your data if you ever leave

Start with your main sales process. Extra features can wait until the team uses the basics every day.

FAQ

CRM questions

CRM stands for customer relationship management. It is one shared place for your contacts, deals and follow-ups, so every enquiry has an owner and a next step.
Yes. Importing your existing contacts and deals is part of the implementation, after your pipeline and fields are set up.
Yes. Website forms can feed the CRM, so new enquiries don’t wait in an inbox.
Sabaido comes with support in Lao, Thai and English. See Sabaido for more.
We start with how your business works, not with a product. Sabaido is our own platform for small and growing businesses, and we’ll tell you if it suits your needs.
Training is part of the implementation, with a follow-up review to check that the team is using the system.

What happens next

  1. Tell us what you need
  2. A specialist reviews your request
  3. We contact you to plan the next step