AI & Automation · Chatbots
AI chatbots that answer your customers, day and night
Many customer messages ask the same things: prices, opening hours, availability. An AI assistant can answer these instantly, using your own information, and hand real enquiries to your team.
Use cases
Where an assistant helps
01
Customer service
Answer common questions and pass real enquiries to staff.
02
Employee onboarding
Help new staff find policies and procedures.
03
Internal knowledge base
Search company documents in plain language.
Our approach
Built on your information
Step 1
Collect
Your FAQs and documents.
Step 2
Build
Configure and test the assistant.
Step 3
Launch
On one channel first.
Step 4
Review
Conversations, monthly.
An assistant is only as good as the information behind it. We set clear rules for when it hands over to a person.
FAQ
Chatbot questions
Does it answer in Lao?
Answer quality in Lao depends on the tools and on your information. We test with your own examples before launch and only switch on languages that pass.
What happens when it cannot answer?
It hands the conversation to your team, following rules we agree with you.
